Jennifer Werner, MPH, CCT, LSSYB
Jennifer Werner, MPH, CCT, LSSYB is a Clinical Communications Leader, Patient Advocate, and Culture Ambassador with a passion for advancing healthcare through collaboration, innovation, and empathy. Currently serving at iRhythm Technologies, Inc., she plays a key role in bridging clinical operations and communication strategies to improve patient outcomes and strengthen organizational culture.
Jennifer’s career reflects a dynamic blend of clinical expertise, leadership, and communications excellence. Her early work as a Patient Care Technician at Baptist Health Care provided her with hands-on experience across diverse specialties, from cardiology and oncology to emergency and intensive care. She later expanded her impact by mentoring and coaching clinical teams, ultimately stepping into communications leadership within iRhythm, where she continues to influence patient care delivery on a broader scale.
Academically, Jennifer holds a Master of Public Health (MPH), summa cum laude, and a Bachelor of Science in Pre-Professional Biology, both from the University of West Florida. Dedicated to leadership and continuous growth, she has also earned certifications including Lean Six Sigma Yellow Belt, Clinical Certified Technician (CCT), and iGNITE Leadership Essentials.
Jennifer’s approach to leadership is grounded in kindness, love, and integrity. She views challenges as opportunities for growth and embraces failure as a steppingstone to success. A lifelong learner, she is committed to improving herself daily while uplifting others through mentorship and advocacy.
Beyond her professional work, Jennifer is an engaged volunteer, having served with Big Brothers Big Sisters of Northwest Florida, Health and Hope Clinic, and Regency Hospice, where she supported patients and families with compassion and care.
Fluent in Spanish at a working proficiency, Jennifer thrives in diverse environments and values the power of connection. Whether leading communications initiatives, supporting clinical teams, or advocating for patients, she brings energy, empathy, and excellence to every role she serves.
• Basic Life Support for Healthcare Providers (BLS) - 2015
• Crisis Prevention Intervention (CPI) - 2017
• Advanced Cardiovascular Life Support Experienced Provider (ACLS) - 2019
• Certified Cardiographic Technician (CCT) - 2021
• Lean Six Sigma White Belt Certification - 2023
• Lean Six Sigma Yellow Belt - 2024
• IGNITE Leadership Essentials - 2024
• University of West Florida - BS
• University of West Florida - MPH
• American Heart Association
What do you attribute your success to?
I started my career in health care at a local hospital and then moved into patient care. From there, I worked closely with hospitals before pivoting into ACG analysis. When I joined my current employer, I started in an entry-level position and worked my way up. Beginning at the bottom gave me valuable insight into the many roles within the organization, and it instilled in me the belief that hard work is central to success. Over time, I created the internal communications role and process, built the foundation, and scaled it for clinical solutions. Today, I oversee all internal communications for more than 1,000 employees. Professionalism and accomplishment allow my team to feel more connected to the work we do, making them more engaged and aware of what’s happening. For me, communication is not only key to effective operations but also to relationship-building and clarity.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to stay curious and always be willing to speak up. I believe in having integrity regardless of what the room thinks or suggests. Asking questions is essential, and I’ve learned that change is inevitable—it’s the only constant in life. That’s why I strive every day to be better and to push for improvement in myself and the work I do.
What advice would you give to young women entering your industry?
To young women entering this industry, my advice is to always focus on process improvement and continuous learning. Pursuing certifications is valuable because they not only strengthen leadership skills but also provide the tools to evolve into higher-level positions. Each certification I’ve pursued has allowed me to grow in my role and contribute at a higher level.
What are the biggest challenges or opportunities in your field right now?
One of the greatest challenges in this industry is urgency—how do we move fast enough when lives are at stake? A central question I always consider is how to deliver products and services more quickly to the people who need them most. That challenge drives my commitment to innovation, efficiency, and excellence in all aspects of my work.
Locations
iRhythm Technologies, Inc.
Pace, FL 32571